No crank
We test the battery, terminals and starter solenoid, and check whether the controller is holding the start off.
Open 24/7 · We arrive within 1 hour across Gauteng · Established 2000
Cummins diesel
We repair and service Cummins diesel generators on site across Johannesburg, Pretoria and the rest of Gauteng, from small standby sets to commercial and industrial backup. When your Cummins fails during an outage, we arrive within 1 hour and test the engine, fuel, controller and output in turn until we find the fault.
Independent service and repair: Cummins is a trademark of its owner, and ProService Generator Repairs is not a Cummins dealer or agent.
Callout fee waived when you accept our written quote. 1-year workmanship guarantee. See prices

Most Cummins callouts start the same way: the set passed its monthly test, then failed on the night the grid went down. We split the job into engine, starting circuit, fuel delivery, shutdowns, cooling, controller and electrical output, so you pay for the part that actually failed. ProService Generator Repairs services and repairs Cummins generators.
We read capacity from the data plate on site rather than from the badge, because two Cummins sets with the same canopy can carry very different engines and alternators. If your Cummins runs on natural gas, book Cummins gas generator repairs instead.
Cummins standby sets are common behind office blocks in Sandton and Rosebank, in light-industrial units around Midrand and the East Rand, and at government and business premises in Pretoria and Centurion. We travel to the set, so you do not have to arrange transport or find a workshop.
Tell us the suburb, what the set did when the power failed and any alarm on the panel. That is usually enough for us to bring the right filters, a battery tester and the diagnostic gear on the first visit.
A Cummins service covers oil, filters, coolant, belts where the engine uses them, the battery charger and a read of the controller alarms. We set the interval from your operating hours, the duty and the Cummins schedule for that engine.
Low hours do not mean a healthy set. A standby Cummins that barely runs still ages its battery, lets diesel go stale and builds up cooling and control faults between outages, so we check all of them at every service.
Cummins builds both the engine and, on its own generator sets, the PowerCommand controller that starts, protects and regulates the set. Cummins lists PowerCommand 1.1 on smaller sets such as its QSB5 models. On its QSX15 sets, PowerCommand 2.2 is standard, handling remote start and stop, voltage and frequency regulation, alarms and AmpSentry protection, and PowerCommand 3.3 is the option for paralleling. Those two replaced the older PCC2100 and PCC3201.
Cummins engines are also fitted to sets built by other companies, which may carry a Deep Sea, SmartGen or other controller and a Stamford or Leroy-Somer alternator. We read the generator plate, the engine plate and the controller fitted before we plan the repair, and we diagnose a Cummins engine the same way whoever built the set.
We work on Cummins sets from smaller standby units to large commercial and industrial installations, as an independent repairer. The engine model, kVA, phase, duty and service history decide the job, so send a photo of the data plates and we will plan the visit around them.
A Cummins diesel usually fails to start because of the battery, the starter, a controller shutdown, an emergency stop, a low-fluid inhibit, a fuel solenoid or fuel that is not reaching the engine. Blocked filters and air in the fuel system are common on sets that stand between outages.
The cranking sound tells us where to start. No crank points to the battery, starter or controller. A strong crank with no fire points to fuel delivery, a shutdown or the injection side, and we test those two paths separately.
When a Cummins cranks and will not fire, we follow the fuel from the tank: filters, air in the lines, the lift pump, the solenoid and then the injection equipment. Water, dirt, hard starting, uneven running and smoke all point us to a different part of that path.
Smoke and poor load response guide the diagnosis, and we confirm the cause before we quote injectors. Diesel injector replacement typically costs R3,000 to R9,000, so it is worth proving first. Parts availability depends on the engine model.
Controllers: we read Deep Sea, SmartGen and other panels exactly as they display, and record warning, shutdown and failed-start states from the screen before anything is reset.
ATS: the common patterns are a generator that runs while the building stays on mains, or a start command that never arrives. We test the changeover safely; you should never open live switchgear yourself.
Cooling: for overheating we check coolant level and leaks, the radiator, airflow, the fan or belt where fitted, the load and the temperature alarms on that installation.
Output: once the engine runs steadily, we check the breaker, wiring, AVR, excitation, engine speed, alternator and connected load in that order. Many Cummins sets carry a Leroy-Somer or Stamford alternator, and we follow the alternator plate for electrical parts.
We work through the items that match your symptom and the equipment fitted to your set.
Book a repair when you have a clear fault: no start, a shutdown under load, a fuel problem, a controller alarm, an overheat trip, a failed transfer or no electrical output.
Book a service when oil, filters, coolant or the battery charger are due and the set still runs. If you are not sure which you need, describe the symptom when you call and we will tell you.
Some Cummins sets start and idle perfectly, then lose speed, smoke, trip, overheat or give unstable power once the building load comes on. We compare how the set behaves unloaded and loaded before we name a part.
A fuel or battery repair on a sound Cummins is an easy decision. Major engine or alternator work on a high-hour set needs more thought, so we look at engine condition, hours, alternator and controller condition, parts and service history.
Once we have measured the fault, we lay out the repair cost against the realistic alternatives and let you decide.
Your cost depends on the fault, the size and layout of the set, and whether the work is on the engine, fuel system, electrics or controller. As a guide, an AVR replacement typically runs R2,200 to R9,000 and controller repair or reprogramming R3,500 to R14,000. You get a written quote before any work starts.
These are the Cummins standby faults we find most often in Gauteng, and what we test for each one.
We test the battery, terminals and starter solenoid, and check whether the controller is holding the start off.
We check the fuel filters, air in the system, the solenoid and injection delivery.
We look at coolant level, the radiator and canopy airflow with the building load applied.
We test the breaker, AVR and alternator once the diesel runs steadily.
The engine can be healthy while the ATS never moves, so we test the changeover too.
We book natural-gas Cummins sets as gas work, so your diesel visit stays focused on diesel faults.
We prove filters, air in the lines, alarms and output before we condemn a major assembly.
Sets that sit for weeks fail differently from sets that run daily, and we test for both.
ProService Generator Repairs services and repairs Cummins generators, with the fault diagnosed and a written quote given before any work.
Yes. ProService Generator Repairs services and repairs Cummins generators across Gauteng. We cover starting, fuel delivery, cooling, controllers and electrical output. For a natural-gas Cummins, book Cummins gas generator repairs.
Yes. ProService Generator Repairs services and repairs Cummins generators across Gauteng. That covers diesel starting, fuel delivery, cooling, controllers and electrical output on the sets we take on.
Yes. We repair Cummins diesel generators on site in Johannesburg, Pretoria, Sandton, Centurion, Midrand and the East and West Rand. We are open 24/7 and arrive within 1 hour for a breakdown.
Yes. We service commercial Cummins standby sets on site, including oil, filters, coolant, the battery charger and the controller alarms. We set the interval from your hours and the engine’s own schedule.
The usual causes are the battery, the starter, a controller shutdown, an emergency stop, a low-fluid inhibit or fuel that is not reaching the engine. A set that will not crank and a set that cranks without firing need different tests.
Yes. We check for blocked filters, air in the lines, lift-pump and solenoid faults and poor injection delivery before replacing anything. Smoke or weak load response tells us where to look first.
Yes. We record the alarm on your Deep Sea, SmartGen or other panel exactly as it appears, then trace it. We keep a panel fault and an engine fault apart, so you only pay for the one you have.
On a running Cummins, low voltage usually comes from the AVR, excitation, engine speed, wiring, the load or the alternator. We measure the output once the diesel is stable.
A Cummins that idles well can still lose speed, smoke, trip or overheat under load. We compare coolant, airflow, fuel delivery, controller limits and the connected load with its unloaded behaviour before replacing parts.
Perkins-powered sets: filters, lift pumps, injectors and no-start diagnosis.
Larger Scania diesel standby and industrial generator sets.
Volvo Penta standby engines: fuel, cooling, controllers and electrical output.
CAT and Caterpillar standby sets: starting, fuel, cooling and planned maintenance.
We repair Cummins standby sets at offices, shops, factories and homes across Gauteng, and we bring the diagnostic gear to you. If your Cummins fails at night or over a weekend, call us: we are open 24/7 and arrive within 1 hour.
Call or WhatsApp 082 057 4605 to book Cummins diesel generator repairs, servicing or fault finding. A photo of the data plate and any controller alarm helps us bring the right parts.