Open 24/7 · We arrive within 1 hour across Gauteng · Established 2000
Buyer’s guide
Choose a generator technician who tests before replacing parts, explains the fault in plain words, and holds the right qualification for the job: a diesel mechanic or plant fitter for the engine, and electrical training for the alternator and controls. Use the checklist below on anyone you call, including us.
Callout fee waived when you accept our written quote. 1-year workmanship guarantee. See prices
The short answer
A good technician starts by listening to what the generator does, then tests the system that matches the symptom. A click points to the battery and starter. A crank with no fire points to fuel. A set that runs with no power points to the alternator, the AVR or the breaker. You should hear which one failed, and why, before any part goes on.
Qualifications matter because a generator is two machines in one. The engine needs a diesel mechanic or diesel plant fitter. The alternator, AVR, controller and changeover need electrical training. Work that changes your fixed wiring needs a registered electrician who can issue a Certificate of Compliance.
A good technician also works safely and leaves a record. They isolate the set before working on it, keep every shutdown connected, and give you a written report of what they found, what they did and what to watch.
On the phone
Ask directly. A trade-tested diesel mechanic, a diesel plant fitter, an electrician or an engineer will tell you without hesitation.
Listen for a test plan: battery voltage, fuel delivery, controller alarms, output readings. “We’ll swap the part and see” is a guess.
Give the make, model and kVA. Experience with similar sets shortens the diagnosis.
A confident technician shows you the worn or failed part and explains what went wrong.
A good technician asks for your suburb, the fuel, the symptom and a photo of the data plate, so the right parts arrive with them.
Ask what you can check safely from outside the canopy: the fuel level, warning lights, leaks under the set and the charger lamp.
Qualifications and skills
Engine, fuel, cooling and lubrication work on diesel generators.
Strip-down, repair and rebuild of diesel plant, including large standby sets.
Testing alternators, AVRs and controllers with a meter instead of guesswork.
Changeover switches and ATS wiring into your distribution board, signed off with a Certificate of Compliance (CoC).
Reading alarms and settings on Deep Sea, ComAp, SmartGen and Datakom modules, and reprogramming them with the maker’s software.
Carburettors and stale fuel on petrol sets, and regulators and gas supply on gas and dual-fuel sets.
Warning signs
A technician who diagnoses an electrical fault without a multimeter is guessing.
Bridging a low oil pressure, high temperature or overspeed shutdown hides the fault and puts the engine at risk.
A hot cooling system is under pressure and can spray scalding coolant. A careful technician waits for it to cool.
A new battery, AVR or controller fitted before any testing often fixes nothing.
If you cannot get a clear answer about what failed, you cannot judge the repair.
Generators give off carbon monoxide. A technician should run a portable set outdoors only, with good airflow.
Ask for these in writing. They show what was done and give you a record for the next visit.
Our answers
Ask us the same questions. Here are our answers.
Degree in Mechanical Engineering, Degree in Electrical Engineering and Diesel Plant Fitter.
We diagnose engines, alternators, AVRs, controllers and changeovers on the same visit.
We replace a part only when a test proves it failed, and we explain what the test showed.
We find the cause of a shutdown instead of bridging it.
The quote is free, and the diagnosis is included when you go ahead.
26 years of generator work, with a 1-year workmanship guarantee.
Related Pages
Common Questions
Choose one who tests before replacing parts, explains the fault in plain words, and holds the right qualification: a diesel mechanic or diesel plant fitter for engine work and electrical training for the alternator and controls.
For diesel engines, a trade-tested diesel mechanic or diesel plant fitter. For alternators, AVRs and controllers, electrical training. For changeover or ATS wiring, a registered electrician who can issue a Certificate of Compliance.
The battery, the fuel and the controller alarm. All three are quick to test, and ruling them in or out comes before anyone condemns the starter or the injectors.
The date and running hours, the work done and parts fitted, battery and charger readings, any controller alarms, output voltage and frequency on the test run, faults found, and when the next service is due.
Parts fitted before any testing, bridged shutdowns, no written quote or report, and no clear answer about what failed.
Search the company on Google and HelloPeter and read recent reviews in full. Look for comments on punctuality, clear explanations and whether the fix lasted.
Charlie leads our technical work and holds a Degree in Mechanical Engineering, a Degree in Electrical Engineering and a Diesel Plant Fitter qualification.
On our Google Business Profile, where each review shows the reviewer and the date.
Still unsure what the fault is? Call or WhatsApp 082 057 4605 for onsite diagnosis.
Service Areas
We come to your generator anywhere in Gauteng, 24/7. Choose your region for local suburbs, call-out details and the faults we see most there.
These details help us plan the visit and bring the right parts. Send what you can on WhatsApp; if you can’t find the model number, we still book the visit.
Book a Visit
Call or WhatsApp 082 057 4605, or send the form with your suburb and the fault. We answer every question on the checklist.
What happens next
Charlie, lead technician: Degree in Mechanical Engineering, Degree in Electrical Engineering, Diesel Plant Fitter. Generator specialists since 2000.
