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Updated

What each service includes

Generator Service Intervals Explained

A typical generator schedule has four levels: daily checks of oil, coolant, belts and leaks; draining water from the fuel tank every 50 hours or weekly; an oil-and-filter service every 200 to 500 hours; and deeper major services at multiples of 500 hours on larger diesels. The manual for your engine lists what each level includes.

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  • Owner checks you can do
  • Technician work by the hour meter
  • Calendar items every year
  • Onsite across Gauteng
SmartGen genset controller reading 240 V, 51.5 Hz and 1543 rpm with the message gens normal running

Owner checks and technician work

What happens at each service interval?

The short intervals are owner checks. Perkins lists daily checks of the coolant level, engine oil level, air cleaner service indicator, V-belts and the fuel system primary filter or water separator, plus a walk-around inspection. With the engine stopped and cool, you can look at levels, belts and leaks yourself. Leave the radiator cap closed on a warm engine.

The longer intervals are technician work. At the oil-and-filter service we change the engine oil and the filters that are due, inspect the cooling, fuel and starting systems, read the controller and finish with a run. Perkins schedules this minor service every 500 hours. Generac gives 200 hours or 2 years for its home standby sets, and FEMA course material gives 240 hours for diesels in continuous emergency use.

Major services at 1,000, 2,000, 3,000 and 4,000 hours on a Perkins diesel add the deeper items in the engine manual. We quote that work in writing before we start. To decide how often to book, read our guide to how often a generator should be serviced.

Small diesel generator stripped down on brick paving with spanners, pliers and parts spread around it

Level by level

What each service level includes

  • Daily or before each run (you)

    Check the oil and coolant levels, the air cleaner indicator, belts and the water separator bowl. Walk around the set and look for leaks, loose guards and alarms on the controller. Perkins lists these as daily checks.

  • Weekly or every 50 hours (you or us)

    Drain water and sediment from the fuel tank where it has a drain. Perkins schedules this every 50 service hours or weekly. Standby diesel collects condensation, so this matters most on sets that sit.

  • Monthly exercise run (you or us)

    Run the set on load. NFPA 110, the US standard quoted by EC&M, calls for diesel sets to carry at least 30% of their standby nameplate rating during the monthly test. A loaded run shows faults that an idle start hides.

  • Oil-and-filter service, 200 to 500 hours (us)

    We change the engine oil and oil filter, replace the fuel and air filters that are due, check coolant, belts, hoses and the battery, read the controller alarms and record the hours. Your manual sets the hour figure for your engine.

  • Major service, 1,000 hours and up (us)

    Larger diesels add deeper work at set multiples. Perkins lists major services at 1,000, 2,000, 3,000 and 4,000 hours. We follow the engine manual’s list for that service and quote it in writing first.

  • Annual service (us)

    A standby set that never reaches its hour limit still needs a yearly visit for the battery, coolant, fuel condition and a loaded run. Generac publishes a yearly maintenance routine for its home standby sets and says to change the oil at least every 2 years, whatever the hours.

Typical published intervals

These are published schedules for particular engines and standards. They show what each level typically includes. Your own engine’s manual gives the exact items and figures for your set.

IntervalWhat it includesEngine or typeSource
DailyCoolant level, engine oil level, air cleaner service indicator, V-belts, primary fuel filter or water separator, walk-around inspectionPerkins diesel enginesPerkins: How do you maintain a Perkins engine?
Every 50 service hours or weeklyDrain water and sediment from the fuel tankPerkins diesel enginesPerkins: How do you maintain a Perkins engine?
MonthlyExercise run loaded to at least 30% of the standby nameplate ratingDiesel standby sets under US NFPA 110EC&M: Testing generators with a portable load bank (quoting NFPA 110, 2013 edition)
First 20 hours or 1 month, then 100 hours or 6 monthsEngine oil changeHonda portable petrol generatorsSlashGear, reporting Honda’s schedule
200 hours or 2 yearsOil and filter change; every 100 hours in very hot or cold conditionsGenerac home standby generatorsGenerac support: home standby maintenance schedule
240 operating hoursOil and filter changeDiesel generators in continuous emergency useFEMA IS-815: generator servicing requirements
500 hoursMinor servicePerkins diesel enginesPerkins: How do you maintain a Perkins engine?
1,000, 2,000, 3,000 and 4,000 hoursMajor servicesPerkins diesel enginesPerkins: How do you maintain a Perkins engine?
YearlyYearly maintenance routine; oil changed at least every 2 years regardless of hoursGenerac home standby generatorsGenerac support: yearly maintenance for home standby generators
Yearly, if the monthly 30% load is not reachedLoad bank run at 50% of nameplate kW for 30 minutes, then 75% for 60 minutesDiesel standby sets under US NFPA 110EC&M: Testing generators with a portable load bank (quoting NFPA 110, 2013 edition)

Check your own hours and dates in our service due checker. For how often to book, standby against prime, and what brings a service forward, read how often a generator should be serviced.

Common Questions

Questions about generator service intervals

What is included at each generator service interval?

Typically, daily checks cover oil, coolant, belts and leaks; weekly or 50-hour work drains water from the fuel tank; and the 200- to 500-hour service changes the oil and filters. Larger diesels add major services at 1,000 hours and up. Your engine manual lists each level for your set.

What can I check myself between services?

With the engine stopped and cool: the oil level, the coolant level in the expansion tank, belts, the air cleaner indicator, visible leaks and any alarm on the controller. Leave filter changes, electrical tests and anything under a hot radiator cap to us.

What happens at a 500-hour service?

On a Perkins diesel, 500 hours is the minor service. We change the engine oil and the filters that are due, inspect the cooling, fuel and starting systems, read the controller and finish with a run test. The engine manual lists the exact items.

What is a major service?

A deeper service at a larger multiple of hours. Perkins lists major services at 1,000, 2,000, 3,000 and 4,000 hours. We follow the engine manual’s list and quote the work in writing before we start.

What is a first service?

An early oil change on a new or rebuilt engine. Honda’s portable schedule, as reported by SlashGear, sets it at 20 hours or 1 month, before the routine 100-hour interval starts.

What does an annual service include?

We change the oil and filters if they are due, test the battery and charger, check coolant, belts, hoses and fuel condition, read the controller and run the set on load. It covers the calendar items on standby sets that run few hours.

Do standby generators need weekly checks?

Yes, quick ones. Look at levels, leaks and the controller each week. Perkins schedules draining water from the fuel tank every 50 hours or weekly, because condensation collects in standby diesel tanks.

How do I find the right intervals for my engine?

Read the engine model from its plate and open that manufacturer’s maintenance schedule. Send us a photo of the plate and we plan the visit around it.

Still unsure what the fault is? Call or WhatsApp 082 057 4605 for onsite diagnosis.

Service Areas

Onsite visits across Gauteng

We come to your generator anywhere in Gauteng, 24/7. Choose your region for local suburbs, call-out details and the faults we see most there.

What to send before we attend

These details help us plan the visit and bring the right parts. Send what you can on WhatsApp; if you can’t find the model number, we still book the visit.

Location
The suburb or site, so the visit can be booked in the right area.
Make and model
The generator brand and model, if they are known.
kVA
The size printed on the data plate.
Fuel type
Diesel, petrol, LPG, natural gas, or dual-fuel.
Controller model
The module name on the panel, when it is visible.
Fault or alarm
What the set does, and any text on the screen.
Photos
The generator, the data plate, and the controller or alarm. Send these on WhatsApp.

Book a Visit

Send the plate and the hours

With the engine model and the hour reading, we follow the schedule for your engine and bring the right parts.

Photos of the generator and the data plate can be sent on WhatsApp.

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What happens next

  1. We reply with questions about the generator, or to book a visit.
  2. A technician comes to you. For a breakdown we arrive within 1 hour.
  3. The fault is diagnosed on site and you get a written quote. No work starts until you accept it.

Charlie, lead technician: Degree in Mechanical Engineering, Degree in Electrical Engineering, Diesel Plant Fitter. Generator specialists since 2000.